IVPN Network Privacy Policy

1. Types of Information We Collect and Why

We receive, collect, and securely store the information you provide to us. This data is necessary to provide, manage, and continuously improve our professional educational and leadership services.
We collect the following Personal Information to create and manage your secure professional account and deliver our core services:
- Identity and Contact Data: Full name, email address, and country/region of residence.
- Professional Credentials: Professional title and, optionally, license number.
- Security Data: Password (stored using one-way cryptographic hashing).
- Billing Data (if applicable): Payment details for course enrollment or webinars.
- Usage Data: Analytics information to evaluate engagement and maintain platform security.

 

2. How We Collect Information

We collect your Personal Information when you register for an account, enroll in webinars, contact us for support, or consent to receive promotional communications.

 

3. Why We Collect Your Information

We collect Personal Information to:
- Verify eligibility for CME/CE credits and issue certificates.
- Deliver and operate educational services.
- Provide user support and communication.
- Improve our content and performance.
- Comply with legal and regulatory requirements.

 

4. How Your Personal Information is Stored, Shared, and Disclosed

Our service operates on the Wix.com platform, which securely hosts user data with encryption and firewall protection.
Third-Party Data Sharing:
- Wix.com Ltd. (hosting and infrastructure)
- Email communication providers
- Payment processors (PCI-DSS compliant)
All third parties are bound by confidentiality and data protection agreements.

 

5. Transaction Security and PCI Compliance

All financial transactions are processed via Wix.com’s payment gateways, which comply with PCI-DSS standards. Your payment information is encrypted and never stored on our servers.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze site performance, save preferences, and improve user experience. You can manage cookies via browser settings. Learn more at https://www.wix.com/about/privacy

 

7. Data Retention and Deletion

We retain Personal Information only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data or account by contacting otabbara@ivpn-network.com. Verified deletion requests will be processed within 30 business days unless retention is required by law.

 

8. Your Privacy Rights

Depending on your authority, you may have rights to access, correct, delete, or withdraw consent regarding your data. To exercise these rights, contact otabbara@ivpn-network.com

 

9. Children and Minor Users

The IVPN Network app is intended for pharmacy students and healthcare professionals. We do not knowingly collect personal data from individuals under the age of 16. If you are under 16, please do not register or provide personal information. If we learn that such data has been collected, it will be deleted promptly. Parents or guardians may contact otabbara@ivpn-network.com to request deletion of minor data.

 

10. Legal Basis for Processing

We process Personal Information based on:
- Consent (e.g., subscriptions)
- Contract necessity (e.g., webinar registration)
- Legal obligations (e.g., certification requirements)
- Legitimate interest (e.g., service improvement and security)

 

11. Updates and Amendments to This Policy

We may update this Privacy Policy periodically. Minor changes take effect immediately upon posting. Material changes will be communicated via email or app notification.

 

12. Contact Information

For questions or concerns about this Privacy Policy, contact:
Email: otabbara@ivpn-network.com